
Developed and implemented turnaround plan for the business. Key elements:
Stabilisation – developed weekly reporting tool and implemented weekly management meetings to establish accountability and drive improvement in key metrics. Key measures:
- Cashflow
- Working capital
- Chargeability
- New win margins
Key Strategic Initiatives – focused on 3 large scale strategic turnaround initiatives to “rebase” business
- Organisational restructuring to lower non-productive to productive staff ratio
- Implemented new business acceptance process with higher margin targets and enforcement
- New business development process to drive revenue growth (through increased pricing and volume growth) – more strategic approach
Significant improvement in trading result and cashflows. Margins increased by 50%. EBITDA increased by £1.5m in first year and top line growth of £2.0m driven by strategic pricing and tighter new business controls
Restored credibility with shareholders |